About Us

Core values

What matters most to your team is what matters most to us.

We hold ourselves to that commitment. Visually exhibited in our logo are 2 horizontal lines symbolizing our core values of empathy and empowerment . They serve as a reminder to us (and ideally you, too), that when we consider ourselves as part of a greater whole, conversations can flow and commerce can grow.

(1) Empathy Striving to understand others' interests first, so we can influence those who influence us.

(2) Empowerment Helping others fulfill what they seek to earn makes everyone collectively more successful.

Founding leadership

Chris Orsolits

Co-founder, CTO

Chris' self-made success as an entrepreneur, call center executive, and senior full stack developer for over 20 years gives him first-hand experience of how the customer service industry has shifted and what it takes to make it universally loved.

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CJ Terral

Co-founder, CMO

CJ brings vast experience helping scale startups and draft messaging for some of the world's leading brands. Products he has marketed have been sold to hundreds of thousands of buyers in dozens of countries and viewed by millions of people.

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Making commerce conversational

Commerce is built on trust. For thousands of years, relationships have fueled transactions. Yet, while the internet allows for commerce to be optimized, it has one key flaw: it scales transactions, not relationships.

Factors contributing to this include cultural norms and legacy CRMs. Despite large CRM's best efforts, their enterprise-rich features make them clunky for high-touch sales and customer success teams.

Bridging the divide starts with enabling people to chat with people (not faceless businesses and bots) at scale. It means enabling agents to chat live at scale.

Consumers now use their phones to message one another at an accelerating rate. Connecting those chats together for agents' teams to uncover consumers' intent and interests will prove a powerful catalyst to make global commerce conversational.

Our origin and mission

We have been there — the hours of sitting at our desks contacting leads, answering calls from prospects, missing customers' urgent issues, and trying our best to work with siloed channels.

1-way business communication had its glory day, but consumers expect faster responses. All you want is to help faster. That is where we come in.

Chatfully centralizes your messages across channels (from pre- to post-income) in one place.

Our mission is to make your business fully accessible and helpful so consumers thrive. Sound like a dream? It is only a click away. Chatfully is the secret superpower your team has been waiting for.