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Inboxes are how teams group channels together in a shared workspace. Whether it be one or more channels, inboxes enable teams to focus on messages which are relevant for their dedicated topics to maximize their customers’ experience.
Chatfully provides you the ability to configure your inboxes and direct all messages into designated spaces. These spaces can be for only you or shared amongst your team. To create a new inbox: Go to the “Inboxes” page Select the “Add” button Type in the name of your inbox (e.g. Sales team, Event campaign, Partners, etc.)
